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Shape the Future of Spatial Intelligence

Join a team that believes in doing excellent work, staying humble, and moving fast, all while supporting the people and companies that map, measure, and build the world. 

Push the boundaries of geospatial technology. Vertical Aspect is transforming how organizations understand and navigate the world through advanced mapping, remote sensing, and precision data solutions.  This is an opportunity to be an early team member at a fast-growing geospatial technology company shaping the future of geospatial technologies. You’ll work alongside industry leaders, help define our customer experience strategy, and play a direct role in helping our customers succeed. 

  • We are seeking a Sales & Operations Coordinator to support the day-to-day execution of our business across sales, support, marketing, finance, and operations.

    This is an early-career role designed for someone who is highly organized, eager to learn, and excited to grow within a fast-paced, customer-focused team. You will work closely with leadership and receive direct training on how our business operates, to take ownership of key workflows over time to increase operational efficiency. This role is intended to increase sales and leadership capacity by taking ownership of recurring administrative tasks and coordination. What matters most in this role is your ability to learn quickly, stay organized, solve problems, and execute responsibilities.

    Key Responsibilities

    Sales & Revenue Operations Support

    • Assist with managing deal flow between our CRM (HubSpot) and accounting system (QuickBooks)
    • Assist Sales engineers to generate and send quotes, invoices, and purchase orders based on finalized deals
    • Assist with tracking deal progress and ensure the required information is properly reconciled in the CRM
    • Support CRM updates, including company records, contacts, deals, software renewals, and product information.
    • Track annual software renewals, upcoming software expirations, and follow-up activities in our CRM
    • Help coordinate internal handoffs after deals are closed


    Customer Coordination & Scheduling

    • Schedule and coordinate customer trainings and product demos
    • Manage calendars between customers and internal team members for training and shipping
    • Assist with onboarding coordination for new customers


    Order Processing & Fulfillment Support

    • Help coordinate procurement setup and order processing
    • Track shipping and fulfillment of products
    • Assist with accounts receivable (A/R) follow-ups


    Finance & Administrative Support

    • Organize and track receipts, expenses, and documentation
    • Assist with invoicing follow-ups and payment tracking
    • Support coordination with accounting and bookkeeping services


    Operations & General Coordination

    • Help create and maintain SOPs for recurring workflows
    • Manage incoming calls and route appropriately
    • Assist with scheduling across the team
    • Support travel planning and logistics for events and meetings
    • Maintain organized documentation in SharePoint and internal systems


    What Success Looks Like

    • Within 90 Days:
      • Learn Vertical Aspect’s core systems (HubSpot, QBO, internal workflows)
      • Successfully support invoicing and scheduling processes
      • Build strong working relationships with internal team members
      • Demonstrate reliability in completing assigned tasks
    • Within 6 Months:
      • Take ownership of key coordination and operational workflows
      • Improve consistency and organization across assigned tasks
      • Reduce administrative burden on sales, support, and leadership
    • Within 12 Months:
      • Operate independently across multiple workflows
      • Identify opportunities to improve processes and organization
      • Become a trusted internal resource for coordination and execution


    Minimum Requirements

    • 0–3 years of experience in a professional environment (internships count)
    • Strong organizational skills and attention to detail
    • Ability to manage multiple tasks and follow through consistently
    • Strong communication skills (written and verbal)
    • Willingness to learn new tools and systems
    • Legally authorized to work in the United States


    Preferred Qualifications

    • Experience with CRM and accounting systems (HubSpot, QuickBooks Online, or similar)
    • Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint)
    • Experience in administrative, coordination, or customer-facing roles
    • Interest in working in a small, fast-growing company
    • Experience working with spreadsheets, basic reporting, and data cleanup
    • Experience working in a small, fast-growing business


    Culture & Values

    At Vertical Aspect, our culture is built on trust, growth, and shared responsibility. We are looking for someone who aligns with how we operate:

    • Customer-focused: We do what we say we will do in an industry where trust is everything
    • Accountable: We take ownership of our work
    • Willing to learn: We don’t expect you to know everything, but we expect effort, curiosity, and a desire for continuous growth
    • Team-oriented: We support each other, communicate early, and step in where needed
    • Adaptable: We move quickly and adjust as we grow


    Training & Growth

    This role is designed to grow with you and the company. You will:

    • Work directly with leadership across sales, support, marketing, and operations, and gain professional experience in the geospatial industry
    • Gain hands-on experience across multiple areas of a growing technology business
    • Can take more ownership and expand your career in a growing and exciting industry
    • Have the opportunity to make an impact on a small, fast-growing technology company where your work matters.


    Compensation & Benefits

    • Competitive salary based on experience
    • Health, vision, and dental insurance coverage
    • 401(k) with company contribution
    • Paid holidays and PTO (increasing with tenure)
    • Professional development and training opportunitie

     

  • We are seeking a Junior Support Specialist who is eager to grow into a highly skilled technical support and training professional. This role is designed for individuals with a geospatial background (academic or professional) who are motivated to build expertise in LiDAR, photogrammetry, and the Terrasolid software ecosystem. 

    As a Junior Support Specialist, you will begin by supporting senior staff, assisting with customer inquiries, shadowing trainings, and developing a strong foundation in Terrasolid tools and geospatial workflows. Over time and with guided mentorship, you will learn to deliver trainings, troubleshoot customer issues independently, and contribute meaningfully to our customer education initiatives. 

    This is an excellent opportunity for someone early in their geospatial career who wants to deepen their technical skills and engage directly with real-world applications across surveying, mapping, utilities, and infrastructure.  

    Key Responsibilities 

    Customer Support & Troubleshooting 
    • Assist senior team members with incoming support inquiries related to Terrasolid and complementary geospatial tools. 
    • Learn to diagnose and resolve Tier 1 technical issues, documenting steps clearly and thoroughly. 
    • Join customer calls as an observer and notetaker while developing confidence in customer-facing communication. 
    • Gradually take ownership of basic support tickets as skills progress. 

    Training & Education
     
    • Shadow senior staff during virtual and in-person customer trainings. 
    • Learn how to structure and deliver technical instruction effectively. 
    • Assist in preparing training materials, documentation, and workflow references. 
    • Progress toward independently delivering portions of customer trainings under supervision. 

    Workflow Support & Process Development
     
    • Support the creation and maintenance of internal workflows, guides, and checklists. 
    • Help identify common customer questions and assist in documenting repeatable solutions. 
    • Contribute ideas to improve onboarding, support efficiency, and internal processes as your knowledge grows. 

    Team Collaboration & Growth
     
    • Work closely with senior specialists to deepen your mastery of Terrasolid and related tools. 
    • Participate in internal training programs designed to accelerate your technical development. 
    • Support Vertical Aspect’s presence at events, trainings, or demos as needed. 

    What Success Looks Like 

    Within 90 Days 

    • Learn Vertical Aspect’s support systems (HubSpot-based) and communication standards. 
    • Shadow multiple customer training sessions and support calls. 
    • Independently resolve general Tier 1 support tickets with supervision available. 


    Within 6 Months 

    • Manage a steady volume of Tier 1 issues confidently. 
    • Assist senior staff in developing workflow guides, instructional materials, or knowledge base articles. 
    • Support portions of customer trainings under guidance. 


    Within 12 Months 

    • Serve as a reliable contributor on customer engagements. 
    • Demonstrate readiness to take on increasingly advanced support and training responsibilities. 
    • Be recognized as a developing subject-matter resource with strong growth potential.  


    Minimum Requirements
     

    • Bachelor's degree or work experience in geospatial science, remote sensing, surveying, geomatics, or a closely related discipline. 
    • Experience with point clouds, LiDAR, photogrammetry, or GIS workflows. 
    • Strong troubleshooting abilities, deductive reasoning skills, and technical problem-solving aptitude. 
    • Eagerness to learn complex geospatial workflows and new tools rapidly. 
    • Positive attitude with the ability to communicate clearly in both written and verbal formats. 
    • Ability to travel up to 30% for trainings, customer visits, and conferences. 
    • Legally authorized to work in the United States. 


    Preferred Qualifications
     

    • Familiarity with the Terrasolid Suite, Agisoft, Riegl, Phoenix Lidar Systems, Teledyne, Virtual Surveyor, Pix4D, or other industry-leading geospatial hardware and software. 
    • FAA Part 107 Remote Pilot Certificate. 
    • Familiarity with technical customer support environments. 


    Compensation & Benefits
     

    • Competitive salary based on experience 
    • Health insurance coverage 
    • 401(k) with company contribution 
    • Paid holidays and two weeks of PTO (increasing with tenure) 
    • Professional training and continuing education support 
    • Conference travel opportunities 
    • Remote work flexibility with company-provided tools and equipment 

Culture & Values 

At Vertical Aspect, our culture is built on trust, growth, and shared purpose. We value people who care deeply about their craft and our customers’ success. 

  • Customer success above all else. We win when our customers win. 
  • Nimble and fast-moving. We act with urgency and adaptability in a rapidly evolving market. 
  • Collaborative mindset. We believe good ideas can come from anywhere.
  • Growth orientation. We grow as a company by growing as individuals, personally and professionally. 
 
Our Commitment to Diversity & Inclusion

Vertical Aspect is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We believe that diverse perspectives drive innovation and strengthen our ability to deliver exceptional geospatial solutions to our clients. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity, gender expression, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and professional development.